PRIVACY POLICY FOR QUAY2FITNESS

Effective Date: October 2024At Quay2Fitness we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our personal training services, our website, or any associated services. We comply with the UK General Data Protection Regulation (GDPR) and other applicable data protection laws.

1.1 Personal InformationWe may collect the following personal information to provide you with our services:

• Contact Information: Name, email address, phone number, and emergency contact details.
• Health and Fitness Information: Information about your fitness goals, physical health, medical history, exercise preferences, and dietary requirements.
• Payment Information: Payment card details or banking information to process transactions.

1.2 Automatically Collected InformationWhen you visit our website, we may collect information automatically, such as:

• Device and Browser Information: IP address, browser type, device type, and operating system.
• Usage Data: Information on how you interact with our website, such as pages visited and time spent on each page.

We use your information in the following ways:

• To Provide Services: Create personalized training programs, monitor progress, and offer health and fitness advice.
• To Communicate: Respond to inquiries, schedule appointments, and send important updates.
• To Process Payments: Handle transactions for services rendered.
• To Improve Our Services: Enhance our offerings based on your feedback and interaction data.

Under the UK GDPR, we rely on specific legal bases for processing your personal information:

• Consent: When you provide consent for us to use your data for specific purposes, such as marketing communications.
• Contractual Obligation: To fulfill our contract with you as a client.
• Legal Obligation: To comply with legal requirements, such as record-keeping for tax purposes.
• Legitimate Interests: Where it is necessary for our legitimate interests and does not override your rights, such as improving our services.

We may share your data with third parties in limited circumstances, including:

• Service Providers: We may share your information with service providers who help us provide services, such as payment processors or scheduling platforms.
• Legal Compliance: We may disclose information if required by law or in response to a legal request.
• Emergency Situations: In cases where your health or safety may be at risk, we may share relevant information with healthcare providers or emergency responders.

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Health and fitness data may be kept for up to [specific time period] after our last interaction, while payment information is retained in accordance with financial and legal regulations.

Under the UK GDPR, you have rights regarding your personal data:

• Access: Request a copy of your personal data held by us.
• Rectification: Correct any inaccurate or incomplete data.
• Erasure: Request deletion of your data under certain conditions.
• Restriction of Processing: Restrict how we use your data in certain circumstances.
• Data Portability: Receive your data in a structured format to transfer to another service.
• Objection: Object to data processing based on legitimate interests or for marketing purposes.

To exercise these rights, please contact us at [Your Contact Email].

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, or loss. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is completely secure.

Our website uses cookies and similar technologies to collect data on how you use our site, which helps us enhance your experience. You can manage your cookie preferences through your browser settings. For more details, please see our [Cookie Policy].

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your data.

If you have any questions about this Privacy Policy or our data practices, please contact us at: Quay2Fitness [Your Contact Address] Email: [Your Contact Email] Phone: [Your Contact Phone Number]By engaging with our services or visiting our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.